Leadership Team


President and Chairman of the Board

Tim McElwee is an accomplished entrepreneur and leader with over 30 years of experience founding and building companies that have led to several IPOs and acquisitions. Tim has a proven track record of growing high-performance global organizations and building innovative software and cloud-based platforms. Tim is internationally recognized as a security expert and speaker and is also the co-author of 5 patents in the field of cybersecurity including the prediction of cyberattacks using a distributed cloud architecture. Tim is President, Chairman and Co-Founder of Proficio, an award-winning managed security services provider (MSSP). Tim’s strategic focus has been on establishing Proficio as a leading global services provider and today the company is a recognized leader in the United States, Europe and Asia/Pacific. Under Tim’s financial leadership the company has achieved record breaking revenue growth that has led to multiple rounds of funding by leading venture capitalist groups. Prior to Proficio, Tim has held multiple executive positions, including CEO of Imperito Networks, the first cloud-based VPN software company, and leadership positions at Phoenix Technologies (Nasdaq PTEC) and Ramp Networks (acquired by Nokia). Tim is also the Founder and CEO of CyberSight a leading EDR platform



Brad has 20+ years of experience in the enterprise software, security, and networking industry as a senior executive in sales, marketing, business development, acquisitions, operations, and venture capital.  He has built and managed multiple sales teams as a VP of Sales and assisted in two highly successful IPOs with RSA Security (RSAS, now EMC) and ArcSight (ARST).  In addition, he has helped several companies get up and running to successful sales and market positions as a VP of Worldwide Sales / Marketing / Business Development for companies including eIQnetworks, SOA Software, and AirTight Networks.


Managing Director, Asia

Alex has 20 years of experience in the Information Technology and Telecommunications industry. His career spans across multiple positions from Engineering, Research and Development to Business Development in various companies including AT&T Singapore, Adaptec Asia, and Intel Technology Asia. Alex co-founded Telogic Pte Ltd, a successful Telecommunications IT company providing Telecom IT solutions to regional service providers such as M1 Singapore, AIS Thailand, Telkomsel Indonesia and Mobitel Cambodia. At Telogic, he was instrumental in building and managing the Software Development, System Engineering, Technical Presales and the Operations Support Team. He holds a Bachelor of Electronics Engineering degree from the University of Nottingham in the UK where he graduated with First Class Honors.


Managing Director, EMEA

Tim has more than 20 years sales and marketing experience, the majority running EMEA Sales and Operations for technology and communications companies. Prior to joining Proficio, he held various senior management roles for Archive Corporation, Imperito Networks, Shiva Corporation, Phoenix Technologies and Ramp Networks, and also ran his own successful image digitization business in the UK. He has an established track record of delivering sustained growth, strategically expanding market share and identifying critical partnership opportunities.


Senior VP of Business Development and Alliances

John has 20+ years of experience defining and executing breakthrough marketing strategies for IT information solution providers. He has held multiple senior positions including VP of Marketing and Business Development at BRECIS Communications (acquired by PMC), and VP of Product Marketing at Ramp Networks (acquired by Nokia). He also held management positions with Madge Networks, Ungermann-Bass, Ingres, and Hewlett Packard. He has an MBA from Northwestern University’s Kellogg School of Management with a focus on marketing.


VP of Finance

Raul is a Certified Public Accountant (CPA) with over 15 years of experience in finance and accounting. In addition to working at PWC and Deloitte, he has held the positions of US Controller at Nature Sweet, and Finance Manager at Brady Corporation. Raul holds a B.S. in Business Administration from the University of California, Riverside.


VP of Sales, North America

Mike Ostrowski has a proven track record in client success and leads Proficio’s team dedicated to satisfying the needs of our current clients. With Proficio since 2014, Mike also has previous professional experience as a regional sales director, account executive and regional sales manager for companies in the medical device and software industries across the Southwest United States.



VP, Security Operations

Jeremy is an IT Management professional with over 20 years of experience designing and supporting IT systems for large companies. He previously was the Director, IT Infrastructure and Security for American Blue Ribbon Holdings, where he developed and managed the IT Security program and successfully led a $1M data center and network refresh project, and a Senior Solutions Architect for the managed service provider Synoptic. Jeremy studied at the University of Colorado, Boulder and holds numerous certifications, including a CISSP (ISC2).


VP of Product Management

Ken has more than 23 years of experience in IT management software, both as a customer and vendor. He was previously the Vice President, Product Management for the Infrastructure Management Business Unit at CA Technologies and a Data Center Director for Solectron and Amdahl. He has held pivotal roles in pre-sales and product management positions at IT management software companies that were successfully acquired including ProactiveNet (acquired by BMC), Quallaby (acquired by Micromuse), SMARTS (acquired by EMC) and Nimsoft (acquired by CA Technologies).


VP of Operations

Jamal is a high tech veteran with more than 20 years of experience working for Silicon Valley companies. He has held senior executive positions including Vice President of Manufacturing Operations and Logistics at Riverstone Networks/Cabletron and Vice President of Operations of iPolicy Networks, Inc. Jamal’s experience and education enable him to contribute to Proficio in a variety of roles including operations, finance, services, support, logistics and quality.

Now when I come in on Mondays, I’m not coming in to a nightmare that popped up over the weekend.