For many Proficio services, there is a technology component that needs to be managed. We offer managed services to off-load this task from your team, so you can focus on other priorities. Services are delivered through our SOCs and operate on a 24/7 basis to ensure that your devices are maintained efficiently and there’s a team always ready to assist.
We utilize a standard set of ITIL–aligned operational processes and deliverables to maintain the underlying technology using the vendors’ recommended best practices for performance, availability, capacity, release, service request, and incident management.
Advantages of adding Managed Services: