Managed Security Devices
Maintaining the Health of your Security Devices to Better Protect your Organization
Security Device Management: EXPERT MANAGEMENT OF YOUR CRITICAL INFRASTRUCTURE
For many Proficio services, there is a technology component that needs to be managed. We offer managed services to off-load this task from your team, so you can focus on other priorities. Services are delivered through our SOCs and operate on a 24/7 basis to ensure that your devices are maintained efficiently and there’s a team always ready to assist.
We utilize a standard set of ITIL–aligned operational processes and deliverables to maintain the underlying technology using the vendors’ recommended best practices for performance, availability, capacity, release, service request, and incident management.
Advantages of adding Managed Services:
Continuous tuning and performance monitoring by device experts
Helps meet compliance requirements
Expert on Call services for as-needed security expertise
Managed SIEM Overview
Proficio’s Managed Security Information and Event Management (SIEM) services are focused on the maintenance and management of the log collection and storage infrastructure. The key aspects of this service are infrastructure health care and feeding, utilizing our standard ITIL-aligned practices, and log management. Proficio handles the configuration of the tools and parsers to collect logs from the defined log sources and provides the necessary services required for collection, storage, and disposal of the log data in alignment with your log retention policies.
Service Includes
- ITIL service management
- Health and performance monitoring
- Data lifecycle management
- System administration and optimization
- Long–term storage
- Log management
Managed Firewall Overview
Proficio’s Managed Firewall services are focused on the maintenance and management of the firewall appliances. The key aspects of this service are infrastructure health care and feeding, utilizing our standard ITIL-aligned practices, and the standardization and optimization of the firewall configuration based on the features and capabilities of the technology in use. Proficio manages the full functionality of the legacy stateful firewalls and next-generation firewalls in alignment with the vendor recommended best practices, based on your architecture and placement of the firewalls.
Service Includes
- ITIL service management
- Health and performance monitoring
- Configuration compliance
- Configuration change management
- System administration and optimization
Managed IDS/IPS Overview
Proficio manages the full functionality of most of the standalone IDS/IPS appliances or next-generation firewall functions in alignment with the vendor-recommended best practices. This service also includes all standard ITIL-aligned deliverables.
Service Includes
- ITIL service management
- Signature optimization
- Configuration compliance
- Health and performance monitoring
- System administration
Managed Content Filtering Overview
Proficio can manage the full functionality of most web gateway appliances, cloud-based content filtering solutions or as a function of the next generation firewalls in alignment with the vendor recommended best practices. This service also includes all standard ITIL-aligned deliverables.
Service Includes
- ITIL service management
- Configuration compliance
MANAGED DEVICES SERVICES OVERVIEW
Download more information about Proficio’s Managed Devices Services.