Managed Security Services Provider (MSSP)

Looking to outsource your cybersecurity? Our MSSP Evaluation Checklist shows you the right questions to ask to achieve the best results.

MSSP Delivering SOC as a Service and Managed SIEM

Security products such as Next-Generation Firewalls (NGFW), IDS/IPS, web application firewalls (WAF) and SIEMs must be properly provisioned, updated and patched to protect against internal and external threats. Policies, signatures and rules need to be updated and maintained to ensure accessibility and to comply with regulations and security best practices.

Proficio’s managed security services provide organizations with full, hybrid or custom management solutions for traditional and virtual security devices. Our solutions include maintenance, updates, rule changes, tuning and 24×7 monitoring.

Proficio supports products from leading vendors, including:

  • Micro Focus
  • Splunk
  • Palo Alto Networks
  • Juniper
  • Cisco
  • Imperva
  • Fortinet
  • Trend Micro
  • And others

Many organizations cannot justify hiring an expert in a specific technology capable of tuning an advanced security device. Proficio’s engineers have specialized training in each technology that we support and act as an extension of a client’s internal team to troubleshoot and maintain devices under management. Our services include:

  • 24×7 monitoring and alerting
  • Device provisioning and change management
  • Performance and health monitoring
  • Device upgrades and patch management
  • Backup and recovery
  • On-call support from security experts
  • Emergency incident response


Many organizations are migrating to next-generation firewalls that incorporate intrusion detection and application-aware features. Proficio’s Next-Generation Firewall Management service extends the capability of your IT staff with certified and accredited firewall specialists.


Web applications are a target for hackers using attacks that bypass traditional network and host-based security technologies. It is essential for organizations to have application-layer security measures in place to protect Web applications as well as the underlying servers and databases that support them.

To help organizations defend their web applications, Proficio’s Web Application Firewall (WAF) Management service provides 24×7 management and real-time monitoring for Web application firewalls.


Managing IDS and IPS devices requires a specialized skill set, because the devices are only effective if they are well tuned. IDS/IPS devices can generate thousands of alerts each day and can be prone to false positives, making it difficult to identify true threats and take timely action to protect assets. Proficio’s team of security experts provides comprehensive IDS/IPS patching, tuning, signature updates, and configuration changes.


We are experts in SIEM technology and have deployed SIEMs as part of some of the largest SOCs in the world. We can manage and administer your existing SIEM, build use cases and content and provide 24×7 monitoring.

“Proficio’s services helped us achieve a 24×7 security operations center, that we wouldn’t normally be able to do ourselves.”

– Trevor Dodson, Senior IT Director, Lewis & Clark College

Now when I come in on Mondays, I’m not coming in to a nightmare that popped up over the weekend.